At Embrace Joy Coaching, your privacy is important. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website, book services, or communicate with us.

1. Information We Collect

We may collect the following information:

• Personal details such as name, email address, phone number, and billing information when you book services or contact us

• Information you choose to share through intake forms, coaching questionnaires, or email communication

2. How We Use Your Information

Your information is used to:

• Provide coaching services and customer support

• Schedule and manage appointments

• Send important updates, invoices, and service-related communications

• Improve website performance and client experience

• Respond to inquiries and messages

We do not sell, rent, or trade your personal information to third parties.

3. Confidentiality

As a coaching practice, we value trust and confidentiality. Any personal sharing within coaching sessions is kept private except in the following cases:

• If required by law

• If there is a risk of harm to yourself or others

• If disclosure is necessary to protect safety or legal rights

4. Payment Information

Payments may be processed through third-party platforms (such as Stripe, PayPal, or other secure processors). We do not store full credit card details on our systems.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Understand how visitors interact with our content

You may disable cookies through your browser settings if you prefer.

6. Third-Party Services

We may use trusted third-party tools for:

• Scheduling

• Email communication

• Payment processing

• Website analytics

These providers have their own privacy policies governing how they handle your data.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

8. Your Rights

You may request to:

• Access the personal data we hold about you

• Update or correct your information

• Request deletion of your data, where legally applicable

To make a request, contact us using the information below.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.